AT&T users impacted by 911 outage

Posted March 10, 2017

"Continued to work through this nationwide outage is the ability to actually text 911", Kagel said.

AT&T has not offered any details regarding the extent of the outage or what caused it in the first place. During the outage, law enforcement and emergency response officials were on social media warning people across the nation of the trouble AT&T was having.

There were reports of issues for callers in Dublin, Hilliard, and Westerville as well.

It's unclear, but likely thousands.

Federal Communications Commission chairman Ajit Pai Tweeted that the agency was receiving reports of the "widespread" outage. According to CNN, the FCC was investigating.

AT&T apologized to customers for the situation.

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Have you been affected by the AT&T 911 outage?

And, Kagel says, even though dialing 911 didn't work, AT&T customers could actually get through on their cell phones another way.

In 2015, the FCC fined T-Mobile US $17.5 million after the carrier's mobile network suffered two related 911 outages.

Although AT&T announced the resolution to the outage, the company has not provided any explanation why the outage occurred, as of the publication time for this article.

The National Emergency Number Association, a nonprofit group, said problem shows the need to upgrade technology at 911 centers so calls can be redirected to other regions.

Lisa Fowlkes, the acting chief of the Public Safety and Homeland Security Bureau, shared a similar sentiment.