Uber paid off hackers who obtained data on 57 million customers and drivers around the world.
Uber paid the hackers $100,000 to delete the data and to keep quiet about the breach.
It has also emerged that former Uber chief executive Travis Kalanick knew about the breach, which exposed the names, email addresses and mobile phone numbers of 50 million customers and personal details of seven million drivers, including the licence details of 600,000 drivers. He was not at the helm when it happened.
Payments to hackers are not shared publicly however Federal Bureau of Investigation official have told that many companies are paying criminal hackers to recover stolen data. For that reason, Uber will now pay for free credit-report monitoring and identity theft protection services for the affected drivers.
"I use Uber all the time; it's a shame we can't trust these companies", said one rider. There, hackers found the username and password to access Uber user data stored in an Amazon server. Uber is appealing. ("I apologise for the mistakes we've made", Khosrowshahi said in response.) He then traveled to Brasilia to meet with officials there and ward off restrictions on Uber's business.
One of those actions was to terminate the two unnamed employees whose responsibility it was to respond security incidents, including the one that occurred in late 2016.
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The news that ride hailing service Uber has suffered, and covered up, a major hack means that millions of people could unknowingly have had their data put at risk.
"We are investigating the breach", said Jepsen spokeswoman Jaclyn Severance.
Joe Sullivan, chief security officer, and his deputy hid the cyberattack as US regulators investigated Uber for a different set of privacy violation claims. For instance, it's expected ransomware payments - paying hackers to unlock files after a cyberattack - will top $2 billion this year, according to new research from cybersecurity firm Bitdefender.
Schneiderman's office determined that the earlier hack took advantage of access information posted by an Uber engineer at software development platform Github. The San Francisco-based company also faces dozens of civil suits, including a high-profile case from Alphabet set for trial next month. Uber may have violated Californian breach disclosure laws as well.
There also is an option labeled "I think my account has been hacked" under the "Help" section of the Uber app for users who find suspicious activity on their accounts. While Khosrowshahi is promising change, Kalanick's place in a leadership role serves as a reminder they are keeping someone who signed off on controversial issues tied to the company.